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Incidents & Difficulties
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Addressing Rent Arrears
Residents building up rent arrears can be a challenge to your project. Read our guidance on how you can deal with arrears effectively.
Addressing Sleep Issues
Read our guidance on how to address any issues that residents face regarding their sleep.
Hoarding
If a Resident dies
This guidance helps to guide you through the steps you should take in the sad event of a resident death.
Incident Report Form Template
Download our template Incident Report Form that you can use when an incident occurs within your project.
Notice of Abandonment Guidance & Letter
This guidance gives you a template Notice of Abandonment and explains when to use it.
Red Umbrella - Mental Health Providers
Find out details of how you can get Mental Health First Aider training at a discounted rate.
Template Notice to Quit
Our template Notice to Quit form for you to use.
Template Warning Letters
Our template Warning Letters for you to use.
What To Do When...
Read our guidance on common incidents that occur within housing projects, with pointers on what to do when they happen.