All

Documents.

This page shows you all of our documents. They're sorted by topic and you'll find a short description for each.

Green Pastures Info

Benefits of Working with Us
Find out why it's so good to work with Green Pastures! Over the last 20+ years we've built up a wealth of experience through working with many organisations (just like yours!) and this has led to loads of benefits of working with us to house the homeless.
Good Samaritans Information
Good Samaritans help support Green Pastures financially by giving £60 a year (roughly £1 per week!) to fund more changed lives. Find out more about Good Samaritans here.
Green Pastures logos
Access our logos so that you can share them on your social media and website.
Order Number System (ONS) Explanation
Our Order Number System allows you to request an Order Number for you to arrange with suppliers to invoice Green Pastures directly. Use this guidance to find out when you can request an Order Number and what GP will pay for.
Partner Pack
Our Partner Pack contains all the information you need to get an understanding for what Partnership entails and how it works.
Partnership Overview infographic
This infographic gives you an overview of what it means to be a Green Pastures Partner.
Partnership Process Infographic
This detailed infographic outlines our Partnership process - you'll be guided through it step-by-step by your Partnership Manager.
The Green Pastures team
Take a look at our incredible team and familiarise yourself with some of the folks that will be championing your cause throughout our partnership!

Partner Application

Account & File Storage Set-Up
Guidance on how to set up accounts on Microsoft Office 365 and the Google Workspace, and best practice on setting up files and folders.
Data Sharing Agreements
As we share data from time to time, it's important that we have a Data Sharing Agreement in place. This template will be provided to you by your Partnership Manager during the application process, where it will be adjusted to reference our specific partnership. Feel free to download this template and use it with other organisations you work with.
Lease Information & Completion
Here we explains some of the key areas of the lease that will help you to understand the agreement we'll be entering into together.
Property Pipeline Infographic
Use this simple infographic to help you to understand the process of finding and purchasing a property before getting it ready to welcome your residents.
Referral Criteria Template Introduction Email
Use this email to send to potential Referral Agencies to see which agencies might be able to refer residents to you.
Referral Form Criteria Template
Our Referral Form Criteria Template is a key document for you to assess referrals. Download an editable version on the button above and then action the instructions on the first page. You can preview the template below to make sure it's the document you're looking for.
What type of organisation should I set up?
When setting up your project, it's important you choose the right type of organisation. This page tells you all you need to know about which is right for you.

Project Team

Example Team Structure
This diagram outlines one example team structure that you might use in your project.
Lone Working Guidelines
There may be times when your staff and volunteers have to work by themselves, and making sure that they are safe when doing so is key. Use our guidance on lone working, including an example policy, to help.
Maintenance Training
This guidance covers ongoing maintenance that you should expect to undertake at your property.
Supported Housing Team Role Profiles
Your Project Team is the lifeblood of your project, and understanding the various roles that individuals can take is vital. Use this guidance on the roles you should be looking to fill.
Team Roles
Playing a role in a supported housing project is incredibly rewarding, and there's a range of roles for varying levels of experience. This page outlines some of those roles and how people can serve.
Volunteering Application Form Template
Download our template for volunteer registration - volunteers are a crucial aspect of running your project well and assessing whether they're appropriate for your project at the outset is really important.
What is Support & Housing Management
The service you provide to your residents falls into two categories, Housing Management and Resident Support. This page talks you through what each of these services entail.

Housing Benefit

Letter to HB: Info about your Supported Housing
Communicating with your Housing Benefit department is key to getting approval for receiving payments under Exempt Accommodation. Use our template letter to help you successfully communicate about your project.
Rent Sheet Completion & Communication with Housing Benefit
The Rent Sheet is key to submitting a successful application to receive Housing Benefit under the Exempt Accommodation regulations, whilst getting your communications with the Housing Benefit department is also really important. Check out our guidance on doing both successfully.
What is Exempt Accommodation?
Exempt Accommodation (EA) is one of the most important aspects of Supported Housing as it provides the funding for you to do your work. Getting a good understanding of EA is key to running a successful project - this guidance aims to give you the information you need to know.

Finding a Property

HMO Guidance (including Article 4)
Understanding what a House in Multiple Occupation (HMO) and Article 4 are is key to starting a successful project and has a strong influence on the type of property you can look for. Use this guidance to tell you all you need to know.
How To Find a Property (Video Tutorial)
Our guidance on how to find a property, where we talk you through the right places to look and our top tips on what to look out for.
How to Find a Property
Finding a property is one of the most exciting parts of the journey of partnership, but it can sometimes feel like a daunting prospect. This guidance will talk you through finding the perfect property for your residents.
New Property Form
Our New Property Form is used when you have been given approval by the Partner Support Team to go ahead and view a property for which you've already submitted a Property Potential Form. Download a copy by clicking the button above and take it with you on your viewing.
Property Potential Form
Use our Property Potential Form to send a property that you think might be suitable for our Partner Support Team to review.

Property Legislation

Annual Property Inspection
Annual Property Inspections help you to inspect your properties to make sure that everything is in working order and suitable for your residents. Use the download button above to get your own editable version.
Certificates Required
Ensuring you have the right certificates in place for your property is a key part of running a successful project and is a legal requirement. Use this guidance to check out all the certificates you require.
Fire Safety documents
Use these documents to ensure that you're fire safety is all in good order.
Licence Agreement Guidance
The Licence Agreement is an important document for our Partnership. Use this guidance to help you as you work through the agreement.
Template Notice to Quit
Download our template Notice to Quit.
Template Warning Letters
Download our template warning letters that you can use to give to your residents.

Getting Property Ready

Awaiting Property Completion
This guidance will help you to make the most of the time between an offer being accepted on your property and completing.
Council Tax Guidance
Gain an understanding of Council Tax and the requirements for your property and area.
Furniture Fire Safety
Guidance on fire safety for the furniture in your properties.
Health & Safety Inspection checklist
Download our template Health & Safety inspection checklist to help you as you seek to ensure your property is in proper working order.
House Rules Example
Download our template House Rules to help you establish good guidance for your residents on your expectations for them within your project.
Insurance Guidance
Getting the right insurance means you can rest easy knowing you and your project are properly covered. Take a look at our recommended insurance here.
Legionnaire's Disease Guidance
Legionnaire's Disease can arise in properties within water systems and steps should be taken to minimise the risk. The guidance is taken directly from the gov.uk website - you can find the direct link by clicking here.
Legionnaire's Disease Risk Assessment Template
Download this template risk assessment to help you minimise the chance of Legionnaire's Disease arising in your property.
Property Journey Plan Guidance
The Property Journey Plan is your guide through the process of getting your property ready for residents. Use this guidance to familiarise yourself with the Journey Plan before you start to complete it.
Property Journey Plan Video Tutorial
Your Property Journey Plan will guide you through the steps to get your property ready for residents. Watch this video to help you understand the Journey Plan before you start to complete it.
Referral Form Template
The Referral Form template is one of the most important documents you'll use in your project as it allows referral partners to give you the information you require regarding potential residents. Preview and download our template here.
Security Cameras
Security Cameras are optional for your properties, but we highly recommend installing them so that you can keep your residents safe and know what's going on in the property. Read our guidance on what cameras you should get and where to install them.
Standards Checklist - Supported Housing
The Government is pressing ahead with introducing regulations which include consultation and the introduction of national standards for support of Housing and a Local authority licencing scheme. This Standards Checklist serves as a draft for you to be able to use, and includes guidance on how to ensure you can meet the government requirements. Click the button above to download a copy for you to use.
Upgrades & Utilities - HMOs
Getting your upgrades and utilities in order is a big part of getting your property ready. Use this guidance to make sure you know what to look out for! This guidance is specifically for HMOs.
Upgrades & Utilities - Self-Contained Units
Getting your upgrades and utilities in order is a big part of getting your property ready. Use this guidance to make sure you know what to look out for! This guidance is specifically for self-contained units.

Occupancy Documents

English Occupancy Documents
These documents apply to England only. Click the links below to head to the document that you require - this will trigger an automatic download so that you have a copy of the document you require for editing.
Northern Irish Occupancy Documents
These documents apply to Northern Ireland only.
Scottish Occupancy Documents
These documents apply to Scotland only.
Welsh Occupancy Documents
These documents apply to Wales only. Click the links below to head to the document that you require - this will trigger an automatic download so that you have a copy of the document you require for editing.

Resident Inductions

Resident Risk Assessment
Download our Resident Risk Assessment - this is a really important document that allows you to assess how much risk a resident poses to others in the project and to themselves.
Resident Sign-Up Process
Getting your residents into your project is super exciting, but can feel quite daunting as you seek to understand everything you need to do. Use this process to help guide you as you induct residents into your project.
Resident Welcome Letter
Download our template letter for welcoming residents into your project.

Resident Support

Contact Log Template
Download our Contact Log template to track your interactions with residents so that you can accurately demonstrate your support.
Resident Letter of Authorisation
Download our template letter so that your residents can give authorisation for you to speak to the Housing Benefit department on their behalf.
Resident Letter: Asking HB to pay Landlord
Download our template letter so that your residents can ask the Housing Benefit department to pay you, their landlord, directly.
Resident Support Resources
Here are some of the models, resources and tools that partners are finding helpful to give to their resident support teams to help them support their residents really well.
Support Paperwork Infographic
This simple infographic shows the 5 key parts of support paperwork that you'll undertake with your residents.
Support Plan Guidance
Use our Support Plan Guidance in conjunction with our Support Plan template to ensure that you're completing it in the right manner.
Support Plan: Needs and Goals Template
The Support Plan helps you to assess residents throughout their journey in your project. Download our template here.

Resident Resources

Apply for Partner Grants
Get information on our Partner Grants.
Budgeting Training for Residents
Budgeting is a really practical way that you can help your residents improve managing their finances. Check out our guidance on how you can train your residents in budgeting.
Christian Rehabs
Christian Rehabs can make a huge difference in the life of residents in need. Here is an in-depth overview of two of the most well-known options.
Discipleship Courses, Bibles & Resources
See our guidance on some of the best Christian Discipleship courses, bibles and resources that you can get for your project.
Finding Employment & Effect on Benefits
Finding employment for residents helps them to gain responsibility and increases their chance of moving on into independent living. Our guidance helps you to guide them on this journey, and gives an indication of how it might effect their benefit payments.
Interested in Faith & Follow-Up
Find our guidance on how to engage with residents who are interested in faith and where to go once they've expressed this interest.
Inviting non-Christian residents to events
Get our insights on how you can go about inviting non-Christian residents to events that might provide a first step to them getting interested in faith.
OutsideIn - Get clothes for your residents
OutsideIn is a streetwear company that makes a difference to the lives of homeless people all around the UK. Check out the details of our partnership with them which allows you to get free clothes for your residents!

Incidents & Difficulties

Addressing Rent Arrears
Residents building up rent arrears can be a challenge to your project. Read our guidance on how you can deal with arrears effectively.
Addressing Sleep Issues
Sleep is a very important part of life and is particularly important in a Supported Housing environment. Read our guidance on how to address any issues that residents face regarding their sleep.
Hoarding
Hoarding can be a big issue, causing trouble not only for the resident question but also for others in the property. Read our guidance on how to address hoarding.
If a Resident dies
When a resident dies it's incredibly sad, but there are some important steps that you should take. This guidance will help guide you through that.
Incident Report Form Template
Download our template Incident Report Form that you can use when an incident occurs within your project.
Notice of Abandonment Guidance & Letter
If a resident abandons a property without warning, you can issue a Notice of Abandonment. This guidance tells you when to use such a notice and provides a template letter.
Red Umbrella - Mental Health Providers
Red Umbrella provide amazing Mental Health resources and support to our team, which is also open to you, our Partners. Find out the details of our partnership with them and how you can get training at a massively discounted rate.
What To Do When...
From residents going missing, to taking drugs, to becoming violent, running a Supported Housing project means that plenty of incidents can arise. This guidance covers some of the most common incidents and gives pointers on what to do when they happen.