Project Team

This guidance will help you to make the most of the time between an offer being accepted on your property and completing.

This diagram outlines one example team structure that you might use in your project.

There may be times when your staff and volunteers have to work by themselves, and making sure that they are safe when doing so is key. Use our guidance on lone working, including an example policy, to help.

This guidance covers ongoing maintenance that you should expect to undertake at your property.

Your Project Team is the lifeblood of your project, and understanding the various roles that individuals can take is vital. Use this guidance on the roles you should be looking to fill.

Playing a role in a supported housing project is incredibly rewarding, and there's a range of roles for varying levels of experience. This page outlines some of those roles and how people can serve.

Download our template for volunteer registration - volunteers are a crucial aspect of running your project well and assessing whether they're appropriate for your project at the outset is really important.

The service you provide to your residents falls into two categories, Housing Management and Resident Support. This page talks you through what each of these services entail.