Resident Support

Residents building up rent arrears can be a challenge to your project. Read our guidance on how you can deal with arrears effectively.

Read our guidance on how to address any issues that residents face regarding their sleep.

Learn how you can train your residents to take control of their finances through budgeting.

Read an in-depth overview of two of the most well-known Christian rehabs that you may wish your residents to engage with.

Download our Contact Log template to track your interactions with residents so that you can accurately demonstrate your support.

See our guidance on some of the best Christian Discipleship courses, bibles and resources that you can get for your project.

Understand the effect that finding employment will have on benefits, as well as top tips on empowering residents into employment.

This guidance helps to guide you through the steps you should take in the sad event of a resident death.

Download our template Incident Report Form that you can use when an incident occurs within your project.

Find our guidance on how to engage with residents who are interested in faith and where to go once they've expressed this interest.

Get our insights on how you can go about inviting non-Christians to events that provide a first step to them getting interested in faith.

This guidance gives you a template Notice of Abandonment and explains when to use it.

Download our template letter to get authorisation for you to speak to the Housing Benefit department on resident's behalf.

Download our template letter so that your residents can ask the Housing Benefit department to pay you, their landlord, directly.

Models, resources and tools to help maximise the quality of your resident support.

This simple infographic shows the 5 key parts of support paperwork that you'll undertake with your residents.

Use our Support Plan Guidance in conjunction with our Support Plan template to ensure that you're completing it in the right manner.

The Support Plan helps you to assess residents throughout their journey in your project. Download our template here.

Our template Notice to Quit form for you to use.

Our template Warning Letters for you to use.

Read our guidance on common incidents that occur within housing projects, with pointers on what to do when they happen.

Guides you through the difference between Housing Management and Resident Support.