Approved Partner

Communicating with your Housing Benefit department is key to getting approval for receiving payments under Exempt Accommodation. Use our template letter to help you successfully communicate about your project.

The Rent Sheet is key to submitting a successful application to receive Housing Benefit under the Exempt Accommodation regulations, whilst getting your communications with the Housing Benefit department is also really important. Check out our guidance on doing both successfully.

Exempt Accommodation (EA) is one of the most important aspects of Supported Housing as it provides the funding for you to do your work. Getting a good understanding of EA is key to running a successful project - this guidance aims to give you the information you need to know.

Our New Property Form is used when you have been given approval by the Partner Support Team to go ahead and view a property for which you've already submitted a Property Potential Form. Download a copy by clicking the button above and take it with you on your viewing.

Use our Property Potential Form to send a property that you think might be suitable for our Partner Support Team to review.

Annual Property Inspections help you to inspect your properties to make sure that everything is in working order and suitable for your residents. Use the download button above to get your own editable version.

Ensuring you have the right certificates in place for your property is a key part of running a successful project and is a legal requirement. Use this guidance to check out all the certificates you require.

Use these documents to ensure that you're fire safety is all in good order.

The Licence Agreement is an important document for our Partnership. Use this guidance to help you as you work through the agreement.

Download our template Notice to Quit.

Download our template warning letters that you can use to give to your residents.

This guidance will help you to make the most of the time between an offer being accepted on your property and completing.

Gain an understanding of Council Tax and the requirements for your property and area.

Guidance on fire safety for the furniture in your properties.

Download our template Health & Safety inspection checklist to help you as you seek to ensure your property is in proper working order.

Download our template House Rules to help you establish good guidance for your residents on your expectations for them within your project.

Getting the right insurance means you can rest easy knowing you and your project are properly covered. Take a look at our recommended insurance here.

Legionnaire's Disease can arise in properties within water systems and steps should be taken to minimise the risk. The guidance is taken directly from the gov.uk website - you can find the direct link by clicking here.

Download this template risk assessment to help you minimise the chance of Legionnaire's Disease arising in your property.

The Referral Form template is one of the most important documents you'll use in your project as it allows referral partners to give you the information you require regarding potential residents. Preview and download our template here.

Security Cameras are optional for your properties, but we highly recommend installing them so that you can keep your residents safe and know what's going on in the property. Read our guidance on what cameras you should get and where to install them.

The Government is pressing ahead with introducing regulations which include consultation and the introduction of national standards for support of Housing and a Local authority licencing scheme. This Standards Checklist serves as a draft for you to be able to use, and includes guidance on how to ensure you can meet the government requirements. Click the button above to download a copy for you to use.

Getting your upgrades and utilities in order is a big part of getting your property ready. Use this guidance to make sure you know what to look out for! This guidance is specifically for HMOs.

Getting your upgrades and utilities in order is a big part of getting your property ready. Use this guidance to make sure you know what to look out for! This guidance is specifically for self-contained units.

These documents apply to England only. Click the links below to head to the document that you require - this will trigger an automatic download so that you have a copy of the document you require for editing.

These documents apply to Northern Ireland only.

These documents apply to Scotland only.

These documents apply to Wales only. Click the links below to head to the document that you require - this will trigger an automatic download so that you have a copy of the document you require for editing.

Download our Resident Risk Assessment - this is a really important document that allows you to assess how much risk a resident poses to others in the project and to themselves.

Getting your residents into your project is super exciting, but can feel quite daunting as you seek to understand everything you need to do. Use this process to help guide you as you induct residents into your project.

Download our template letter for welcoming residents into your project.

Download our Contact Log template to track your interactions with residents so that you can accurately demonstrate your support.

Download our template letter so that your residents can give authorisation for you to speak to the Housing Benefit department on their behalf.

Download our template letter so that your residents can ask the Housing Benefit department to pay you, their landlord, directly.

Here are some of the models, resources and tools that partners are finding helpful to give to their resident support teams to help them support their residents really well.

This simple infographic shows the 5 key parts of support paperwork that you'll undertake with your residents.

Use our Support Plan Guidance in conjunction with our Support Plan template to ensure that you're completing it in the right manner.

The Support Plan helps you to assess residents throughout their journey in your project. Download our template here.

Get information on our Partner Grants.

Budgeting is a really practical way that you can help your residents improve managing their finances. Check out our guidance on how you can train your residents in budgeting.

Christian Rehabs can make a huge difference in the life of residents in need. Here is an in-depth overview of two of the most well-known options.

See our guidance on some of the best Christian Discipleship courses, bibles and resources that you can get for your project.

Finding employment for residents helps them to gain responsibility and increases their chance of moving on into independent living. Our guidance helps you to guide them on this journey, and gives an indication of how it might effect their benefit payments.

Find our guidance on how to engage with residents who are interested in faith and where to go once they've expressed this interest.

Get our insights on how you can go about inviting non-Christian residents to events that might provide a first step to them getting interested in faith.

OutsideIn is a streetwear company that makes a difference to the lives of homeless people all around the UK. Check out the details of our partnership with them which allows you to get free clothes for your residents!