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TOPIC
Getting Property Ready
Document Search
Awaiting Property Completion
This guidance will help you to make the most of the time between an offer being accepted on your property and completing.
Certificates Required
Ensuring you have the right certificates in place for your property is a key part of running a successful project and is a legal requirement. Use this guidance to check out all the certificates you require.
Council Tax Guidance
Gain an understanding of Council Tax and the requirements for your property and area.
English Occupancy Documents
These documents apply to England only. Click the links below to head to the document that you require - this will trigger an automatic download so that you have a copy of the document you require for editing.
Fire Safety documents
Use these documents to ensure that you're fire safety is all in good order.
Furniture Fire Safety
Guidance on fire safety for the furniture in your properties.
Health & Safety Inspection checklist
Download our template Health & Safety inspection checklist to help you as you seek to ensure your property is in proper working order.
House Rules Example
Download our template House Rules to help you establish good guidance for your residents on your expectations for them within your project.
Insurance Guidance
Getting the right insurance means you can rest easy knowing you and your project are properly covered. Take a look at our recommended insurance here.
Legionnaire's Disease Guidance
Legionnaire's Disease can arise in properties within water systems and steps should be taken to minimise the risk. The guidance is taken directly from the gov.uk website - you can find the direct link by clicking here.
Legionnaire's Disease Risk Assessment Template
Download this template risk assessment to help you minimise the chance of Legionnaire's Disease arising in your property.
Letter to HB: Info about your Supported Housing
Communicating with your Housing Benefit department is key to getting approval for receiving payments under Exempt Accommodation. Use our template letter to help you successfully communicate about your project.
Licence Agreement Guidance
The Licence Agreement is an important document for our Partnership. Use this guidance to help you as you work through the agreement.
Maintenance Training
This guidance covers ongoing maintenance that you should expect to undertake at your property.
Northern Irish Occupancy Documents
These documents apply to Northern Ireland only.
Property Journey Plan Guidance
The Property Journey Plan is your guide through the process of getting your property ready for residents. Use this guidance to familiarise yourself with the Journey Plan before you start to complete it.
Property Journey Plan Video Tutorial
Your Property Journey Plan will guide you through the steps to get your property ready for residents. Watch this video to help you understand the Journey Plan before you start to complete it.
Referral Form Template
The Referral Form template is one of the most important documents you'll use in your project as it allows referral partners to give you the information you require regarding potential residents. Preview and download our template here.
Rent Sheet Completion & Communication with Housing Benefit
The Rent Sheet is key to submitting a successful application to receive Housing Benefit under the Exempt Accommodation regulations, whilst getting your communications with the Housing Benefit department is also really important. Check out our guidance on doing both successfully.
Resident Letter of Authorisation
Download our template letter so that your residents can give authorisation for you to speak to the Housing Benefit department on their behalf.
Resident Letter: Asking HB to pay Landlord
Download our template letter so that your residents can ask the Housing Benefit department to pay you, their landlord, directly.
Resident Risk Assessment
Download our Resident Risk Assessment - this is a really important document that allows you to assess how much risk a resident poses to others in the project and to themselves.
Scottish Occupancy Documents
These documents apply to Scotland only.
Security Cameras
Security Cameras are optional for your properties, but we highly recommend installing them so that you can keep your residents safe and know what's going on in the property. Read our guidance on what cameras you should get and where to install them.
Standards Checklist - Supported Housing
The Government is pressing ahead with introducing regulations which include consultation and the introduction of national standards for support of Housing and a Local authority licencing scheme. This Standards Checklist serves as a draft for you to be able to use, and includes guidance on how to ensure you can meet the government requirements. Click the button above to download a copy for you to use.
Upgrades & Utilities - HMOs
Getting your upgrades and utilities in order is a big part of getting your property ready. Use this guidance to make sure you know what to look out for! This guidance is specifically for HMOs.
Upgrades & Utilities - Self-Contained Units
Getting your upgrades and utilities in order is a big part of getting your property ready. Use this guidance to make sure you know what to look out for! This guidance is specifically for self-contained units.
Welsh Occupancy Documents
These documents apply to Wales only. Click the links below to head to the document that you require - this will trigger an automatic download so that you have a copy of the document you require for editing.
What is Support & Housing Management
The service you provide to your residents falls into two categories, Housing Management and Resident Support. This page talks you through what each of these services entail.